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OnStar Module Failure - software recall?
My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed. I took it into a local dealership in January due to the software recall. I explained to the service department that I had not been able to use the App to access vehicle info, start it remotely, access wifi, etc... since Nov 29, 2024. The service tech told me that the new software update should fix the problem. I had read about the telematics problem and called the service department prior to bringing my car in and the mechanic explained he would take a look at it. When the car was ready, I tried to access use the app and it still did not connect. The tech told me that I likely had to give the software some time to work itself out:). I'm in software and knew this was a load of BS. I asked him to bring the car back into the mechanic and he said I had to make another appointment and come back. So, my question is, what about the lack of access and I am still paying for wifi and OnStar. Can any credit be given retroactively and cancel or put this on hold until the issue is resolved? I am paying for something that is not functional....Monthly report no longer reports energy efficiency stats.
The format of the monthly diagnostic report for my two Chevrolet Bolts changed this month and no longer include statistics on energy efficiency (MPGe, kWh/100 miles, miles driven, etc.). I use this information for a variety of purposes and collecting this information manually isn't practical for me because all four drivers in my household use these vehicles. I would like to see this information restored to the report.Bring back the weather app!
I discovered yesterday that the Weather Channel app has been discontinued. I'm not happy about this! I use this app constantly. It's really the only add on app that I use in the car. I love it when I'm driving long distances alone and I need to check the weather. It's so much safer to look at the radar quickly on the screen vs trying to pull it up on my phone while I'm driving. I live in the Midwest and the weather can change quickly, especially in the spring and summer. OnStar is about being safe in your vehicle. I can't think of any apps that they offer that are more important to safety than the weather app. Please bring it back! I will definitely pay a little extra to have the app. It's important to me and my safety! I called OnStar yesterday to let them know my concerns about this decision. I hope they decide to bring it back!Streaming for RSE
Hello, just bought a new Yukon 2025, I have the streaming package but I can’t use the rear entertainment due to it saying that I need to purchase in vehicle streaming (which I have). I have been in the phone with OnStar multiple times, have had two “escalations” and reset everything under the sun 1,000 times. Need help.Weather Channel App
I am writing to express my disappointment regarding the recent removal of the Weather Channel app from the OnStar services in my GMC truck. The Weather Channel app has been a valuable tool for me, providing reliable, real-time weather updates that are essential for my travel safety and planning. As a long-time GMC and OnStar customer, I have come to rely on the convenience and functionality of this feature, and its removal has negatively impacted my overall driving experience. I hope you will reconsider this decision or offer an alternative solution that maintains the same level of service and accessibility.