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Forum Posts

3 year remote access

I bought a new 24 Chevy and was invoiced for the remote access plan as it was in the MSRP for the vehicle. Since I paid for the 3 years and no longer have the vehicle what do I need to do to get refunded the pro rated amount back?

bsheeley by New Contributor
  • 9918 Views
  • 1 replies
  • 0 kudos

Thank You, Goodbye

I have a 2017 Chevy Traverse that I just purchased. I connected my iPhone to bluetooth. For some reason, anytime I use Siri (hey Siri, call XXXX)... or (Hey Siri, text my son.....), it does the requested function, but then says "Thank you, goodbye".....

jpbgrad98 by New Contributor
  • 1819 Views
  • 2 replies
  • 0 kudos

Wi-Fi in my car

I had Wi-Fi in my car for like 5 years and then my credit card was stolen and I got a new one. I never thought about my Wi-Fi being connected to that card, so it expired. How can I get it reinstated?

2018 Equinox infotainment system

So I got a 2018 Equinox that will not update it's infotainment system. I got the original mylink on it but it's been very annoying lately (slow response, randomly stops working). I'm trying to get it to update but it will not. Is there a force update...

Anthony88 by New Contributor
  • 1765 Views
  • 1 replies
  • 0 kudos

Onstar light red

On Star light went red this morning and almost ten hours still red. This has happened before but before I could make an appointment with the dealer, the light went green again. Is there nit a way to simply reset it?

LJ66 by New Contributor
  • 1469 Views
  • 1 replies
  • 0 kudos

Apps not downloading or available

I have had 5 calls with Onstar and they can't get my apps to download. They tell me the apps aren't available yet but with no expected timeline. Anybody have this problem? Brand new Silverado and all I get is the run around.

Don-P by New Contributor
  • 3625 Views
  • 2 replies
  • 3 kudos

wifi

wifi hotspot not working after remote startup. 2020 chevy silverado.. the wifi has been "reset" x2 from on-star. is this a chevyissue or onstar issue ? thx

try54 by New Contributor II
  • 59082 Views
  • 29 replies
  • 7 kudos

Wifi connection

My wifi speed is so low that most apps will not workOnstar has been involved for 3 months but tell me it is a GM dealer problem. GM dealer said there was a fault showing on the module but did not know what it is. I authorized replacement of the modul...

jgmones by New Contributor
  • 1578 Views
  • 1 replies
  • 0 kudos