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2026 Tahoe Premier Infotainment Suddenly Lost All Apps – No OnStar, Wi-Fi, or Google Services
Hi everyone, I have a 2026 Chevrolet Tahoe Premier, and recently my infotainment system suddenly changed to a very basic screen. Almost all apps disappeared without warning. Current issues: • No apps available (Maps, Google apps, Play Store, etc.) • OnStar is not showing at all • No Wi-Fi or network connectivity option in Settings • Screen only shows basic functions like radio and limited settings • System feels completely offline or like connected services stopped working What confuses me is that my Tahoe Premier does not have an OnStar button, so I’m unsure whether this is normal for some models or if something is wrong with the system. I already tried restarting the vehicle, but the issue is still there. Questions: • Has anyone else experienced this on a 2026 Tahoe Premier? • Is this a software/system issue or connected services problem? • Did a dealership software update or reprogramming fix it? • Is there any way to restore the apps and internet connectivity? Any advice or similar experiences would be greatly appreciated. Thanks!14Views0likes1CommentWhy didn't my alarm go off?
I have a 2016 Camaro SS, and we got hit with a major storm last night. A branch must have weighed 1000 lbs. broke off and landed on the roof and smashed the rear window. It took 3 guys to lift it off. We didn't get a phone alert, and the alarm didn't go off. We pay for theft protection. If someone just shakes the car to try to get in, or a door is ajar, we have been alerted in the past. How can we tell if the alarm system is really hooked up and working? The dealer recently installed a new engine, do you think that they may have shut off the sensors, and forgot to turn them back on?19Views0likes1Comment- 32Views0likes1Comment
Remote Command Only
Can OnStar create a Remote Command Only plan that is complimentary to all owners? FordPass is a similar feature that Ford Motor Company provides to their owners free of charge. For all of us owners with the NG1 system that is no longer supported, the Remote Command feature is the only feature that still works at the lowest level of plans, as paying $15 per month to only be able to remotely lock/unlock/start our vehicles is not worth the cost.48Views0likes1CommentTahoe Premier 2025 screen has become very basic
I have a 2025 Chevrolet Tahoe Premier, and my vehicle does not have an OnStar button at all. Recently, the infotainment screen has become very basic and all apps have disappeared. Symptoms: •No apps available (no maps, no Google apps, etc.) •OnStar is not showing at all •No WiFi or network connection option in settings •The screen only shows basic functions (radio + basic settings) Current status: The system seems completely offline or like connected services are disabled. Questions: •Is this normal for some models that don’t have OnStar? •Or is this a system issue? •Does it require a software update or reprogramming at the dealership? Also: How can I restore the apps or enable internet connectivity?57Views0likes3CommentsOnStar 13.72 update stuck
I have a 2024 GMC Terrain SLE, purchased used 2 weeks ago. I set the update to complete yesterday, over a day later, it is still stuck on the last step. I can’t use my radio apple car play, etc. How do I get this fixed.Isaaccarter8215 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor89Views0likes5CommentsCarPlay steering wheel controls
The forward and backward track buttons on the steering wheel work normally when a CarPlay session first starts. After some driving they stop responding. Skipping tracks does nothing from the wheel. Volume control on the wheel still works, and the buttons work fine for native audio sources, so this is isolated to the CarPlay session. The common advice is to switch to Bluetooth and back to wireless CarPlay. That doesn’t hold up in real use. I don’t notice the buttons have stopped until I’m already driving, and I can’t reconnect the phone safely while the car is moving. So the fix only works if I pull over and stop, which defeats the purpose of having controls on the wheel. This needs a real fix, not a manual reconnect. Is this a known issue with a software fix? If there’s an infotainment update that addresses the CarPlay media control handoff, I’d like to get it applied. If a service visit is needed, let me know. Vehicle: 2025 Cadillac Lyriqshadrenaldo16 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor53Views0likes1CommentQuestions with onstar in a 2023 Buick Encore
I have a 2023 Buick Encore and when I purchased my vehicle thought I had onstar for a limited time, or so I was told. Thought it was for three years. Yesterday my onstar system started talking to me saying something like “onstar is on” or something like that. It has never done that since I’ve had the car. I checked on “my Buick app” and it says I have onstar for free until 2033 and I have no idea how I have that. I was told it was free for limited time then I’d have to purchase a plan after free on expired. My questions are… How can I find out which plan I have? Why would my onstar just start speaking to me without being prompted? Could someone else have updated and paid for additional service and how would I find that out? Thank you59Views0likes1Comment
Telematics Module Support
🚨 We’re working closely with our dealership service teams to support needed repairs for any customer experiencing issues with the telematics control processor. We know this can take time, and we appreciate your patience.
If you’re experiencing issues with your telematics control processor, please message us privately at OnStar_Support so we can directly assist you with the information available to our team. Your local dealer can provide the most current information regarding diagnostics, repairs, and part availability.
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