Technical and Service Support
Ask questions and get support for your OnStar services
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Shouted at to renew subscription

Every year the OnStar audio system springs to life a month before renewal and shouts at max radio volume to renew. It's timed at the worst possible moment - just as you are pulling out into traffic. I might be safer to let it expire.But for realistic...

OnStar and no internet

I just purchase a 2022 Yukon Denali. The vehicle cannot connect to the internet or onstar. The onstar lights are not on an Google and Google assist cannot connect. Is there anyone having the same problem. Dealership claims nothing is wrong with the v...

Technical Support Groups

There seems to be multiple Technical Support Groups within OnStar/GM/myChevrolet app. Can you please provide ALL of the contact information ALL of the groups. ie. Phone numbers and email addresses. Thank you.

Trusted Device Issue

OnStar has not been helpful with the trusted device issue in new models. I’ve been trying to reach out to them and they just close my case. They need to either speed it up or should not be charging people for services they don’t receive. Some communi...

Chevy Maps+ Not Working

I recently purchased a Connected Vehicle plan for my 2022 Chevrolet Equinox. I am able to connect to the cars Wi-Fi, and I am able to use streaming apps through my infotainment system (Pandora, Spotify, etc.) but I cannot open or use the new Chevrole...

2023 Equinox & Navigation

I just a got new Chevy Equinox with a trial of Onstar. I tried navigation for the first time. When Onstar sends my route to my phone, it is just an arrow with turn by turn diretions. I prefer a map view sort of like google maps. Is it possible to hav...

Suzantn by New Contributor
  • 1413 Views
  • 1 replies
  • 0 kudos

2023 Trail Boss myChevrolet app remote start

2023 Colorado Trail BossDealer installed Chevy remote start (GM Part 86810372) on new Trail Boss before I took delivery on 07/27/2023. Key fobs work fine but can’t use myChevrolet app to start/stop. Start/Stop button not an option on app. Have Remote...

JSWKX007 by New Contributor
  • 1557 Views
  • 1 replies
  • 0 kudos