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MyChevrolet App set to Incorrect Country
My account for the MyChevrolet app is set to Mexico, but I live in the United States. I've tried logging in with the United States set as the intended country, but upon login, it switches back to Mexico. Portions of information presented in the app are in Spanish and others in English. How can I change my settings so that the app reflects the USA as my home?codyweaver872 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor26Views0likes1CommentDisney channel not available in Play Store to download
OnStar rolled out the DisneyPlus station almost a year ago. I have a 2026 Chevy Tahoe Premier with an OnStar subscription, and the Disney Station is not even showing in the PlayStore app to download. What do I need to do to fix this? It’s like OnStar doesn't think my vehicle is eligible on the backend, and it needs to be pushed out to me. OnStar reps have already confirmed I have everything required to download the app. I can’t waste another 30 minutes on an OnStar call with a rep trying to get me to restart the infotainment system, which I’ve already done numerous times.20Views0likes1CommentOnstar cancellation issues
I have cancelled my onstar account over 10 months ago and I am still having monthly $15.00 payments withdrawn from my account. I have not had my vehicle for over a year now. How do I resolve this problem and get reimbursed? I have tried multiple times with NO success26Views0likes1Comment- 25Views0likes1Comment
- Oconeelady18 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor26Views0likes1Comment
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- Onecrazycookie10 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor31Views0likes1Comment
- msmarymora18 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor59Views0likes1Comment
Telematics Module Support
🚨 We’re working closely with our dealership service teams to support needed repairs for any customer experiencing issues with the telematics control processor. We know this can take time, and we appreciate your patience.
If you’re experiencing issues with your telematics control processor, please message us privately at OnStar_Support so we can directly assist you with the information available to our team. Your local dealer can provide the most current information regarding diagnostics, repairs, and part availability.
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