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Forum Posts

5 Months Free + $50 gift card

For a month I've been invited to redeem 5 months free essential service plus $50 gift card, I imagine related to MyChevrolet account.Seems there is a catch: I already have to be subscribed to a paid account in the first place. Is this correct or is t...

Monk by New Contributor
  • 1 replies
  • 0 kudos

WiFi Hotspot & Apple Carplay greyed out

I purchased a new 2024 Buick Encore GX in August. Apple Carplay initially worked wirelessly but stopped working about a month after purchase. The carplay icon is grey. I can connect with a usb cable but the icon becomes grey again when unplugged. Whi...

rbp by New Contributor
  • 1 replies
  • 0 kudos

Onstar light is red

I have a 2020 chevy traverse that I've had off-on issues with my onstar. This afternoon the light turned red and the wifi isn't working because onstar isn't working. I called onstar customer service and they told me they can't help me and I need to g...

ougrad06 by New Contributor
  • 1 replies
  • 0 kudos


У травні я купив підписку на програмування SPS. А тепер не можу увійти в обліковий запис. Відображається інформація про те, що «мій обліковий запис вимкнено, зверніться до служби підтримки». В чому проблема?

Aleksandr by New Contributor
  • 1 replies
  • 0 kudos

Mobile Hotspot Not Working

Several months ago the mobile hotspot stopped working in my GMC Acadia. When I turn the car on I normally get a message about it connecting to my phone and then another message about the wifi being connected. I still get the first message about the c...

FLDan by New Contributor
  • 1 replies
  • 0 kudos

False Flat Tire Alert

I received an email alert this morning that both rear tires on my truck are flat. Checked the vehicle and both tires are fine. Mobile App also showing 0 psi. Very annoying. This is the 3rd false alert on tire pressure I have received since purchasing...

mmcfadin by New Contributor
  • 1 replies
  • 0 kudos

OnStar Collection Apps not downloading

I've recently purchased the Premium Data Plan for me 2017 Cadillac Escalade. After this purchase, I tried to download the apps that are in the Collection(i.e. Fox Sports, iHeart, etc.). I keep getting a download failure error message. I spoke to nume...

Onstar Module

The navigation, onstar service and wifi data do not work. Took my 2022 Sierra to a few dealerships to diagnose the problem. It was finally determined that the Onstar module needed to be replaced. I've been waiting since August for an ETA on the part ...

jgiv by New Contributor
  • 1 replies
  • 0 kudos

Wifi connected with no internet

Same issue......onstar sent numerous signals to vehicle with no luck. Was told to go to dealer, dealer says system is ok that it is an onstar issue. I even signed up for the unlimited data plan thinking that may have been an issue.....still not worki...

CaptJay by New Contributor
  • 3 replies
  • 2 kudos

No internet connection! Help!

I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on their side so it’s an onstar issue. I’ve also tried to ...

Lauren5159 by New Contributor
  • 15 replies
  • 5 kudos