Forum Discussion
Theft alarm notifications no longer by phone
Looking to see if anyone else has experienced this problem. My alarm system no longer calls my phone but only emails and texts me. This always worked fine when I test my alarm occasionally. I have wr...
I did send an email to an OnStar product marketing executive. I did not get a reply from her but did get a call soon after from someone at OnStar Executive Services asking about my issue which I explained. Later in the same day I received a second call from the same person stating that after, some research on my issue, they were able to find out that the phone call theft notification was eliminated on the OnStar platform on June 30, 2022. For my aggravation I was offered 3 months of OnStar on all my owned vehicles with Onstar. So in a nutshell the phone call notification feature has been eliminated.