a month ago
I cannot believe that I cannot watch YouTube or Netflix in MyGMC app but MyGMC app (OnStar) requires Hummer EV's ownwers to pay subscription fee to use in the vehicle. Only Hulu app is available! why Hulu only? Some kind, but unspokable business relationship between OnStar and Hulu? So that, OnStar adds Hulu app only in MyGMC app for Hummer EV?
Hummer EV is sold as the latest luxury EV. I feel a little bit sorry for myself who sold my BMW X5 and switched to Hummer EV SUV.
Is this the only way OnStar can support the MyGMC app for Hummer EV owners while chargint its own subscription fee? I think this is a very serious deception against Hummer EV owners. I am hoping that OnStar update MyGMC app properly asap.
4 weeks ago
Our team is saddened to hear of your dissatisfaction with your services, Seung. We can assure you that our goal is certainly not to deceive our customers. Please allow us to clarify some information that may assist with your confusion. For your awareness, in order to gain access to the full spectrum of amazing in-vehicle app's that are available for your HUMMER EV's infotainment screen, you are required to be enrolled in a plan that includes access to in-vehicle apps, as well as an appropriate data plan. Additionally, these apps are not available in your MyGMC app, but on the screen inside the vehicle. These apps are not available within the MyGMC app, because they are already separate apps that can be accessed from your phone. If you have additional questions, please feel free to respond to us here, or send us an email to socialmedia@gm.com, with "ATTN: OS Community/hopejsh," in the subject line. We will keep an eye out for your response.