cancel
Showing results for 
Search instead for 
Did you mean: 

No Wifi, No Onstar, 2022 Silverado

Squareegg
New Contributor

 I signed up again for connected services last month. It hasn't worked once. Onstar button doesn't work. I called from my phone but all they say is I'll have to take my truck in to the dealer. I don't have the time to do that. I need my truck and the connected services for work. I thought upgrading the services might trigger something but it didn't. It should also be noted that the brake system, power steering, E brake, traction control all keep flashing codes and telling me to get everything serviced. It's new with 17k on it. Anyway, can I get prorated for the time I've not been able to use the services? Can someone come to me since I work 7 days a week and can't afford not to?

1 REPLY 1

Advisor_Makayla
Moderator
Moderator

Please know if the LED light next to your blue OnStar button in your vehicle is red, flashing red, or not illuminated you may have an issue with your OnStar hardware and are advised to follow up with your dealer for additional assistance. If you would like our assistance connecting with your dealer regarding the OnStar errors you're receiving along with the flashing codes you're experiencing, please send us an email to socialmedia@gm.com and we ask that you have your subject line as ‘ATTN: OnStar Community/Squareegg’ so we can reference back to this post. Be sure to include your VIN, vehicle mileage, contact information, and the name of your servicing dealer in the email as well. Our team will be sure to keep an eye out for your message. 

 

To learn more about OnStar's Privacy Policy, please visit https://www.onstar.com/us/en/privacy_statement/ The information you provide may be monitored and recorded and is subject to the OnStar Privacy Statement.