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How do I get the Remote Start button added to myChevrolet app?

Anita_
New Contributor

A main reason I got the Premium package a few months ago is for the Remote start feature.   I just realized that I don't have a button to activate this on the myChevrolet app on my phone.   Any thoughts on how to get this updated so this feature can be used?  I see others have had the same problem, but I don't know how or if their issues were ever resolved.  Thanks, Anita

1 REPLY 1

Advisor_Helen
Moderator
Moderator

We appreciate you bringing this to our attention, Anita. To clarify, have you ensured that your OnStar Account and Chevrolet Account are linked? If so, and your vehicle is properly equipped with Remote Start features, we would be more than happy to take a further look into things on our end. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/Anita_ in the subject headline. We hope to hear from you.