Forum Discussion
False Flat Tire Alert
Same here. Got the text this morning that says I have a flat tire. The app is saying it should be 607 psi but I think that the actual recommended is closer to 40 for my truck. Must be a bug in the app.
Our apologies for any inconvenience caused by this error. Technical teams are aware and have since resolved this concern. To troubleshoot, please uninstall and reinstall your mobile app. If your PSI is still showing as incorrect, you can reach us at socialmedia@gm.com. We just ask that you have your subject line as ‘ATTN: OnStar Community/<Username>' so we can reference back to this post.
Our app was experiencing a glitch earlier this morning, and we do apologize for any frustration. Our technicians have implemented a fix for this, so we ask that you please uninstall/reinstall the app from your device. If you do need further assistance after this, please send us an email to socialmedia@gm.com with "ATTN: OnStar Community/motre78" in the subject line.