Forum Discussion
Cgarduc
3 years agoNew Contributor
50mph Impact to my '22 Equinox Rear Bumper. NO NOTIFICATION FROM ONSTAR ABOUT IMPACT OR ASSISTANCE
Completely stopped, rear-ended by another car. NO automatic Response about/for help from OnStar. (I have the 'total package' agreement.) Submitted to OnStar and supplied a 'Problem ID' and it was fo...
Advisor_Makayla
3 years agoNew Contributor III
Automatic Crash Response is designed to be activated in moderate to severe crash. Due to the hardware, software and cellular systems involved there are a several reasons why an alert may not have been sent or was not received. Our team would like to learn more about your experience. So we may, please send an email with additional details to socialmedia@gm.com with your subject line as ‘ATTN: OnStar Community/Cgarduc’ so we can reference back to this post.