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Onstar does not work in front end crash
I have a 2018 chevy impala premier with 59000 miles on it. I got in to a front end crash and onstar did not work. Paid for my plan for 80 months. What a waste of money. All air bags deployed . I was told that happens in front end crashes onstar does not work. I was in the trauma center ta the hospital for days. Has this happened to any one else? I want my money back, I paid thousands for their serviceWhat are the benefits of OnStar Crisis Assist?
In case of an emergency, including natural disasters like hurricanes, wildfires or flash floods, or even crises like power outages, OnStar Crisis Assist may be activated. The service means Advisors are ready to help Members 24/7 with things like routing assistance due to the conditions, helping you look for an available hotel room or the nearest shelter, helping you stay in touch with loved ones, or getting First Responders to your location. If you do need help during a disaster, push the red Emergency button for assistance. Learn more about the many benefits of Crisis Assist.Any tips for how to plan for wildfire season?
With wildfires being a risk all over the country, it’s important to make sure you’re prepared for the worst. For instance, prepare an emergency kit for you and your family, create an evacuation plan and practice it with your family, plan to receive emergency alerts and warnings, and know the risks of your surroundings. Just remember, in any weather-related emergency, specially trained OnStar Advisors are available 24/7 to help Members. Find more tips for preparing for wildfire season, and learn how OnStar Crisis Assist can help.How can I prepare for hurricane season?
There are a number of ways you can prepare for hurricane season, which typically begins in June and runs through November. Make sure you sign up to receive emergency weather alerts on your phone, prepare your property by reinforcing doors and windows and sealing any outside openings, locate nearby emergency shelters and, of course, make sure your insurance policies are up to date. In case of an emergency, OnStar Advisors are available 24/7. Just push the red Emergency button in your vehicle or on your OnStar Guardian app for assistance. Take a look at a few more ways to be prepared for hurricane season.
What types of discounts are available to First Responders?
OnStar is proud of working with public safety professionals to help keep communities safe and secure for more than 20 years. To help say “thank you” for all that you do, we offer a First Responders Discount to members of the public safety community who buy or lease a new Chevrolet, Buick, GMC or Cadillac vehicle. Simply confirm your eligibility online and receive an authorization number, and take that number with you when purchasing your vehicle from your preferred GM dealership. You may also be eligible for a discount on OnStar and Connected Services plans — simply push your blue OnStar button inside your vehicle to get started. Learn more about how we work with public safety professionals here: https://www.public-safety.onstar.com/What assistance can OnStar offer during a crisis situation?
Because disasters — whether naturally occurring or man-made — can occur at any time, OnStar Crisis Assist is always ready to help you with critical information and assistance. Crisis Assist is offered to all OnStar Members in areas affected by a crisis, like severe weather, flooding, wildfires and more. Specially trained Advisors can help supply you with critical information about the emergency, provide directions away from danger and more. Learn more about what Crisis Assist can do for you here: https://www.onstar.com/us/en/emergencies/crisis-preparedness/
