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OnStar Scammed
Please explain to me like I'm a 5th grader how updating a credit card, keeps me from continuing my Wifi plan I've had since 22, rep told me your card was updated on the 31st and when ATT tried to run it on the 1st it didn't work, your only option now is too going to a higher plan........I wish I was BSing but has GM and OnStar resorted to bate and switch to get folks onto higher plans ???New plans offer less...
Got my renewal and was surprised to learn I could no longer group together plans to get the features I want. I consider the Crash/Stolen vehicle coverage "Required" while also enjoying (but not needing) the remote options for my vehicle. Up until this renewal I have always been able to get the minimum plan with remote AND the protection by doing my own "bundle" and paying for it. Cannot do that now, choices are remote control OR protection or paying for all of that PLUS a host of unnecessary features in the premium plan. Prior years I was paying for two plans I combined to get the features I want. Now you are forcing me to get the premium plan OR remote OR protection. You can't combine two lower plans for the features you want. Now I have just the protect plan and a reduced bill :)Reduced Feature OnStar Plan
My 2019 Chevrolet is my 6th consecutive Suburban, I have put a lot of miles on these cars and have never really had any need for most of the features provided by OnStar. I don't have any need for Music, Podcasts, Audiobooks, News, or Voice Assistant, but the idea of "Remote Access" (The ability to unlock or locate the car or disable my vehicle if stolen, is something I would be interested in purchasing if it would be reasonably priced. If you made these offerings available "a la carte" you may find there are many folks interested in these offerings Thanks Scott