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Forum Posts

No internet connection! Help!

I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on their side so it’s an onstar issue. I’ve also tried to ...

Lauren5159 by New Contributor
  • 33507 Views
  • 25 replies
  • 8 kudos

Onstar not connecting.

When I push the Blue button it says: Onstar not activated, please press blue button again to activate, I press the blue button again and it says connected to onstar... then it beeps for thirty seconds, then says your call has ended... goodbye. Green ...

BobC by New Contributor
  • 613 Views
  • 1 replies
  • 0 kudos

ONSTAR won’t Activate

Everyone says to press the button in my car, but it always ends the call with “can not connect.” What can I do to fix this or to just be able to reactivate ONSTAR on my car again?

Kec2 by New Contributor
  • 449 Views
  • 1 replies
  • 0 kudos

2022 Yukon Denali SLT Onstar/ no internet

I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding when pressed. Google assist cannot connect because I'm...

JMila by New Contributor
  • 637 Views
  • 2 replies
  • 1 kudos

Onstar module linked to phone microphone

My Onstar module just recently went out. It has been some weeks, since it was brought to the dealership. How long are they on backorder?Is the module linked to the phone microphone? Around the time I think the module went out, people starting not bei...

bberdds by New Contributor
  • 545 Views
  • 1 replies
  • 0 kudos

upgrade OnStar to 4G/5G

Now it is nearly February 2023 and no notice from GM about upgrading the old 2G to 4G/5G. Don't think it is going to happen. I can guess not enough customers have asked GM to do something. I did see one petition with less than 2k signatures. Not near...

Bleudiesel by New Contributor II
  • 18779 Views
  • 15 replies
  • 1 kudos

2024 Cadillac XT4

Hi all,Anyone having issues with the in car Waze and Google assistant apps losing connect after turning off and getting back into the car? They keep dropping an don’t know how to keep them connected for each new drive.

andrewto by New Contributor
  • 628 Views
  • 1 replies
  • 0 kudos

2G sunset

4G cellular service became available in 2009. So why, in 2014, was GM/OnStar still manufacturing their equipment with 2G technology (which was basically obsolete by 2002)? Why, in 2022, is their not an equipment upgrade option available? I have been ...