OnStar Community

myChevrolet app will not communicate with vehicle

I just had the ONSTAR module replaced because the navigation and other features were not working. Everything works fine now except that the myChevrolet app will not connect with the vehicle for remote start and other features. The navigation and the ...

2024 Colorado Trailboss remote start

Hi, I just recently had gm install remote start on my 2024 Chevrolet Colorado trailboss but I have no start button in my app. I have called onstar customer service multiple times and just get the generic, “delete and reinstalled Chevrolet app” and th...

Feature Request for Mobile APP

Can the current status of the lock be displayed by showing an open lock or closed lock? this way you don't have send a lock or unlock signal just to know the status.

2025 Sierra App Update Issues

I’m experiencing the same issues as many other individuals with app not updating vehicle status but working for remote start. I’ve contacted OnStar several times and they haven’t been able to get my issue resolved. I’ve uninstalled app several times,...

My Chevy App not updating vehicle status for a 2024 Silverado EV RST

I recently took delivery of a 2024 Silverado EV RST. I've activated my Onstar account unsing the Onstar button in the vehicle a few days ago. The My Chevy App is not working properly. I've uninstalled and reinstalled the app twice now. Below is what ...

Remote start on the app

Every time I try to start my vehicle from my app it tell me "failed to connect to server". I have unistalled and reinstalled app multiple times and still nothing.

Remote start not working from My Chevrolet App

Every time i try to start my vehicle from my app it tell me "failed to connect to server". I have unistalled and reinstalled app multiple times and still nothing. Any solutions?

mychevrolet app ne recrois pas le code de vérification

MyChevrolet App broken after dealer service

HiI brought my 2024 Chevy Trailblazer LT to a dealer for service On Dec. 2nd 2024 for service and to fix a few minor problems.Sadly not only did the dealer not fix anything, they also broke the MyChevrolet App. I bought car on May 3rd 2024 and had a ...

MyBuick App Won’t Connect to Vehicle

I have a 2023 Buick Encore GX and I have used the MyBuick app and have subscribed to the remote access plan since the vehicle was new and never had an issue until now. The app says it last connected to my vehicle 5 days ago and will not reconnect. St...

Your sign-in information is associated with another country and can only be used to sign in to that

I can login but I can't manage account and share to the family

Vehicle status not updating

I have a 2023 Equinox, and my vehicle status won't update in the app. It said it hasn't connected to my vehicle in 2 weeks, which is crazy, because I've driven it practically every day. I have tried uninstalling and reinstalling the app, logging out ...

Infotainment system has been hacked and now has a pin locked screen

I have a 2024 GMC AT4 Diesel 3/4 ton. I have had the GMC app on my phone since the first day I bought it and I am the only owner of the truck. Someone hacked into my phones and all my accounts in both of them. The thing I want to ask this community a...