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Guardian App "Always allow location access"

merman01
New Contributor

My wifes iPhone 8 Plus running the latest iOS software, keeps turning off "Always allow location access" and changes it to "While using the app". This happens everytime I change it to "Always allow access". Of course, the app is useless to her unless always allow access is enabled. 

1 REPLY 1

Advisor_Kaitlyn
Moderator
Moderator

Hi there. You can review your iPhone Location Services from Settings. To do this go to Settings -> Privacy -> Location Services. Be sure Location Services at the top is enabled and that the specific setting for the Guardian App is set to Always. Should you need additional help, you can reach out to our socialmedia@gm.com email address.