01-03-2024 01:25 PM
I’m paying for services your not providing. My guardian app that I was forced to purchase because you no longer have 2G is not allowing me to locate my family members. My family members also can not use this app. Still my family location is not where they are and hitting the retry button is not working
01-04-2024 06:20 AM
This is not the experience we want you to have with the Guardian mobile app. Thank you for bringing these family sharing concerns to our attention. We would like to take a further look into things and further assist with any troubleshooting. Please send an email to us at socialmedia@gm.com with the subject line "ATTN: OnStar Community/JGrant" so we can further help. We hope to hear from you soon.