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New Topics from OnStar Subscribers

SuperCruise stpped functioning in San Diego

In Jan, 2024, I purchased & picked up my 2024 Lyriq Luxury 2,I drove it from Calabassas to San Diego "hands-free" on I-5 freeway. As I live directly off the I-5 freeway, I was frequently using SuperCruise on the highway. But 2 months ago, I would no ...

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2019 Chevy Tahoe Application Error

Hello, I have been unable to open the applications in my 2019 Chevy Tahoe the past 3 weeks. I have had the SUV since 2019 with no issues. I keep getting an error message “APPLICATION ERROR.” The application is having trouble loading, please try again...

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Don’t receive text message alert

I no longer receive text message alerts when I’m driving. I have forgotten device repaired. It made sure in Bluetooth on my phone that I have selected get notifications. I’ve done this several times and nothing will work. I receive phone calls while ...

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Charged months after cancelling

I called support two months ago and asked to cancel my plan completely after they tried to weasel me into paying for a cheaper plan. I do not want to pay, and cannot afford to pay for any service and made this clear. They assured me it was cancelled ...

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Continuous Charges Even After Cancellation

I cancelled my service multiple times OVER A YEAR AGO for a vehicle I NO LONGER OWN because I continue to be charged for it. I should now only have Wifi service connected ($15), and thought the issue was resolved, until I was randomly charged AGAIN f...

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2018 gmc wifi

my monthly premium is paid but does not show any minutes and when I go to try and connect my wifi to my info system the categories of the wifi and wifi hot spot is not lite up I have taken to my GM dealer several times and they cannot figure out./

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Intent to File Lawsuit

I am writing to express my extreme dissatisfaction and intent to pursue legal action against General Motors and OnStar. I have recently discovered that my personal data and driving reports, collected through OnStar, have been shared with insurance co...

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MyChevrolet App demanding update

I tried accessing the MyChevrolet app and it demanded I get the updated version. I deleted the app and downloaded the most current version from the Apple App Store and it still is demanding an update and won’t let me log in. iPhone15 Pro with iOS 17....

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Mobile App Charge Status

Why is my mobile app charge status not updating for level 3 charging? It updates/works for level 1 and level 2. Support has failed to contact me regarding this issue for almost 2 MONTHS!

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Wi-Fi will not work

I have been paying every month for the AT&T Wi-Fi hotspot, but it will not connect or allow any access on any phone or other device. How does this get fixed? It worked perfectly fine months ago. Why am I being charged for a service that isn’t working...

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My Chevy Bolt EUV Charge Status NOT Updating

On February 28, 2024, I reported that charge status for level 3 chargers will not update & hangs up in "Updating". I can NOT issue a Stop Charge command. I was given case number 240512201 for my 2023 Chevrolet Bolt EUV. I have to get in car, start ca...

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