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1998posts

New Topics from OnStar Subscribers

Location taking forever to update

The location of one of my family members takes forever to update, if at all. I'm also not receiving notifications when they leave from or arrive at a saved location. I've checked all location and cellular settings on his phone; they are the same as m...

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Updated App Issues

I was asked to update my Chevy App using a verification code and after doing so I no longer get a reading telling me what percentage of oil is still available, I’ve lost all my mileage information and I’m told my tires are flat. Is someone else havin...

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VIU - OnStar System Error code

Just got a brand new 2024 Chevy traverse a week and 1 day ago. Just hit almost 400 miles and a notification popped up on the dash that said “emergency services calling” and the Onstar light turned red. We pressed the button and the diagnostic report ...

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Data Plan and AT&T billing

Since AT&T provides the data for OnStar Connected Vehicle Plan, will I also be billed by AT&T?

  • 129 Views
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I'm unable to log in. On the app whatsoever

Anyone know why j can't log in I reset password and keep getting a error message unable to process ur request to contact support eror code (500)This is why he is racist and hateful please allow me to sign in what's the issue unprofessional

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Alexa is connected but..

So I have an Alexa account and see that I can use her with my 2024 Terrain. The app is installed in the can and she wakes up when I press the icon. But, if I try to stream a radio station out of my area all she does is tune the radio. I even tried on...

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Issue with app updating vehicle status

Hello,My app has not synced with the vehicle in over a week, also when I tried to use the "OnStar" button with in my truck it did not connect or do anything. I have had my truck and the this round of OnStar for this vehicle and it just began to be an...

  • 346 Views
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Saying 'Hey Alexa' get's no response.

Saying 'Hey Alexa' get's no response. Short press on the steering wheel button or touching Alexa assistant on the touchscreen brings up the assistant prompt but it doesn't pick up my voice. Mic is ok because voice calls, etc. work fine. I'm connected...

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My Cadillac App Vehicle Status Not Updating

I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the a...

  • 319 Views
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