Welcome to the

OnStar Community

The place for Members to come together, gain insight and find product support.

cancel
Showing results for 
Search instead for 
Did you mean: 
12389members
1989posts

New Topics from OnStar Subscribers

Data Plan and AT&T billing

Since AT&T provides the data for OnStar Connected Vehicle Plan, will I also be billed by AT&T?

  • 16 Views
  • 0 replies
  • 0 kudos

I'm unable to log in. On the app whatsoever

Anyone know why j can't log in I reset password and keep getting a error message unable to process ur request to contact support eror code (500)This is why he is racist and hateful please allow me to sign in what's the issue unprofessional

  • 39 Views
  • 1 replies
  • 0 kudos

Alexa is connected but..

So I have an Alexa account and see that I can use her with my 2024 Terrain. The app is installed in the can and she wakes up when I press the icon. But, if I try to stream a radio station out of my area all she does is tune the radio. I even tried on...

  • 150 Views
  • 2 replies
  • 0 kudos

Issue with app updating vehicle status

Hello,My app has not synced with the vehicle in over a week, also when I tried to use the "OnStar" button with in my truck it did not connect or do anything. I have had my truck and the this round of OnStar for this vehicle and it just began to be an...

  • 263 Views
  • 1 replies
  • 0 kudos

Saying 'Hey Alexa' get's no response.

Saying 'Hey Alexa' get's no response. Short press on the steering wheel button or touching Alexa assistant on the touchscreen brings up the assistant prompt but it doesn't pick up my voice. Mic is ok because voice calls, etc. work fine. I'm connected...

  • 318 Views
  • 1 replies
  • 0 kudos

My Cadillac App Vehicle Status Not Updating

I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 13,000 miles on the vehicle. I have reinstalled the a...

  • 267 Views
  • 1 replies
  • 0 kudos