I need help with: Technical and Service Support Ask questions and get support for your OnStar servicesOnStar Plans Q&A Get your OnStar plan questions answeredOnStar Guardian App Get your Guardian questions answered and help fellow Guardian usersVehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
Vehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
New Topics from OnStar SubscribersMost RecentMost ViewedMost RepliesMost LikesOnstar in my brand new 2025 Chevrolet Traverse LT is not working even though the light is green. My OnStar stopped working 6 days ago! I called OnStar support since this is the 3rd time this happens! The first time they were able to trouble shoot the second time it fixed itself. Now this is the ...MyChevrolet App Vehicle Status/Info Not Updating My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recomm...OnStar Module Broke Brought my 2023 Yukon XL with 38K miles in to fix a recall and when I got it back now my “telematic control module/OnStar module” is broken and needs to be replaced. Dealer is telling me it will cost...OnStar Module Failure - software recall? My 2022 Chevy Suburban Z71 OnStar Telematics Module likely failed. I took it into a local dealership in January due to the software recall. I explained to the service department that I had not been...Unable to install Google Play store apps I purchased a 2025 Blazer EV SS 3 days ago and cannot load apps. I have called in 3 times and been told this is due to a nation wide outage. I read through comments on the forum and see this issue ha...Buick Location Alerts My Buick location stop working last month, and I no longer receive alerts through text messages. I’ve followed all the recommended steps, and I’m wondering if this is an ongoing issue. QW Change due date Change due date Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE My 2024 Equinox EV 2RS (Purchased brand new in November '24, only 1,568 miles on to-date) is now in the dealership for the third time due to what was thought to be a 12v battery problem. Turns out, i...Recall/Class Action on Onstar Module ?? I join the many who have to have their Onstar module replaced. 2023 Yukon. No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with ...2025 Blazer EV: Telematics Failure, No ETA, and No OTA Updates — What’s Going On at GM? As an early buyer of the 2025 Chevy Blazer EV, I had high hopes. I believed in GM’s vision for the future of electric vehicles. But my ownership experience has been marred by ongoing support issues t...
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Featured Support ArticleHow to set up Family Sharing Family Sharing allows you to share access to OnStar® Services* for your GM vehicle(s) with your Family Members, without the need to share your sign-in information or security PIN on your account. To ...
Member Story SpotlightGrateful OnStar is in the vehicle3 MIN READ Growing up in tornado country, Jason C. remembers his father leading him outside when severe weather approached. Jason would stand on the picnic table, and his dad would point to the sky and show him...
