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Just took home a EV Equinox 2024, dealer showed me how you can check charging status with APP (fantastic idea!), however it doesn’t refresh. I’ve tried holding it and tapping went over 24 hours and it never refreshes. I’ve in installed and re install...
I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...
When i try to log into Alexa i get a no internet error. In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music works. I think reinstall of the Alexa app may fix the is...
I’ve seen lots of people with the same issue (app not refreshing vehicle status in days/weeks). So I’m wondering if anyone has successfully gotten this issue resolved. I’ve tried uninstalling and reinstalling the app, logging out and back in, turning...
I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having si...
I tried several times to get support on the issue of what is and what is not compatible with my vehicle. I tried chat, kept getting a rep then they would disappear and another would come on. I could maybe get some description of what my issue was but...
I see a bunch of posts with similar WIFI issues. We are experiencing two issues....not sure if they are related: 1) credit card on file expired so we updated it with an advisor. The monthly On-Star WIFI $19.99 charge goes through fine but the separat...
Just got a traverse and when putting the VIN into onstar it says my vehicle is older than 2005. I went and looked it up to see why and seen that onstar needs to do some updating and something about the batch numbers but who knows if they will. So if ...
My 2020 xt4 is having alot of electronic issues after getting fuse block replaced its been to the shop twice and still isn't fixed. The auto start/stop function doesn't work. No light or response from the "a" button in the center. Navigation pops up ...
When I attempt top open my "myChevrolet" app on my Android phone (Fusion Z Model V34OU) I get a message "myChevrolet keeps stopping" and I am unable to open the app. I have uninstalled and reistalled and I still receive the message. The app has been ...
I bought my car a month ago, 2025 Chevy Equinox. All of the sudden the app won’t start my car. I’ve uninstalled the app, reinstalled, disconnected my Bluetooth and reconnected. It will work one time and then stop working again. I can’t seem to get an...
This problem has been brought up a number of times, but I don't see any information that resolved the issue. For my 2017 GMC Acadia Limited, the app is only accurately reporting how much gas is in the tank, but the values for mileage, tire pressure, ...
I bought my Cadillac lyriq on Jun 29, 2024. I love the car. The only frustrating experience is the mobile app. It is very slow. Often doesn’t show metrics (like miles, charge %, etc…) on the mobile app. Even locking and unlocking takes forever and wo...
Hello, I am having my car serviced by another dealership in lieu of the one I originally purchased the vehicle at. The old dealership keeps on calling me and will keep on calling me until I change the dealer on On Star. Can someone please show me whe...
My GMC Sierra has a button on each exterior front door handle that is supposed to Lock & Unlock the doors. It still does Lock the doors and while pressing it to unlock, it blinks the lights, but, does not unlock the doors. However the button on my FO...
