I need help with: Technical and Service Support Ask questions and get support for your OnStar servicesOnStar Plans Q&A Get your OnStar plan questions answeredOnStar Guardian App Get your Guardian questions answered and help fellow Guardian usersVehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
Vehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
New Topics from OnStar SubscribersMost RecentMost ViewedMost RepliesMost Likes2024 GMC Terrain app issues I bought my car off carvana recently. The mygmc app let's me control my car no issues, but the vehicle status will not update. I've Uninstalled and reinstalled the app multiple times. Logged in and o...Telematics module Just took my 2023 suburban in to have some recall work done. I asked them to check my WiFi and onstar connections that haven’t worked for weeks. They called and said my telematics module is defective...No Wi-Fi on hotspot with Data plan I have a brand new 2025 Tahoe High Country purchased 2 weeks ago with a OnStar One Super Cruise Plan with 3 year Connected Plus Unlimited Data Plan. My Front and Rear Seat Entertainment all have data...WiFi Hotspot - No Internet I have a 2025 Tahoe with a OnStar One Super Cruise Plan with Connected Plus Unlimited Data Plan. My head unit and Rear Seat Entertainment all have data. However, when you connect a phone or tablet to...myCadillac on Lyriq will not open Since day one when I purchased my 2024 Lyriq the myCadillac app in on the vehicle will not open. It goes to open then crashes. I can't uninstall or reinstall it? Likewise, on my phone the myCadilla...Bring back the weather app! I discovered yesterday that the Weather Channel app has been discontinued. I'm not happy about this! I use this app constantly. It's really the only add on app that I use in the car. I love it when I...2025 Buick Envision Location Alerts stopped working. Purchased this Buick the 1st of Jan 2025 and the location alerts were working to notify my cell phone until Jan 30, 2025. After that it stopped working. Just had the vehicle serviced at a GM dealer...on star connect the on star connect plan shows access to podcast, google news, streaming music apps, and maps. The connect plan does not have data associated with it so this is false advertising. EV features removed from app I have a 2015 Volt and myChevrolet app no longer shows EV detail on the app. This includes charging status, range, charging options, etc. Also, the "vehicle status" detail that is shown is from 16 mo...On-Star Telmetric Module Failed I bought my 2023 Chevy Tahoe brand new in 2022. On-star Module Failed a week ago. Dealership said my extended warranty did not cover it. Part is back-ordered with no ETA. They made me pay for the par...
Top ContentNo internet connection! Help!WiFi Hotspot, No Connection to InternetMyCadillac - Charge StatuswifiLoginWifi connected with no internetmy GMC app not working after OnStar activated and GMC.com says OnStar no active in my account??MyChevrolet App - Unable to retrieve account details.My Chevrolet app - unable to retrieve....App not connected to ONSTAR services
