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New Topics from OnStar Subscribers

Lyriq screen blank, frozen, locked.

Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they were not able to help nor did they say that they would...

  • 30 Views
  • 1 replies
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MyChevrolet app not refreshing

Hello, Just purchased an equinox ev 2025 and the mychevy app doesn't refresh the SOC.Running an iPhone on iOS 18.1. Tried uninstalling and reinstalling the app. Tried rebooting my phone. The only way to refresh the SOC is to log off the app completel...

  • 136 Views
  • 3 replies
  • 1 kudos

Resolved! No SMS Connectivity

I'm reaching out for some technical advice,2022 Chevy Silverado Z71 package current mileage 6303The last time the truck uploaded to the My Chevrolet app was 1-27-24 @ 4512 miles Ruffly 1 month ago I reached out to On Star to seek help with the My Che...

  • 86 Views
  • 3 replies
  • 0 kudos

My Chevrolet App not refreshing vehicle status

Just took home a EV Equinox 2024, dealer showed me how you can check charging status with APP (fantastic idea!), however it doesn’t refresh. I’ve tried holding it and tapping went over 24 hours and it never refreshes. I’ve in installed and re install...

  • 188 Views
  • 1 replies
  • 0 kudos

myChevy app climate and driver preferences

I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...

  • 135 Views
  • 1 replies
  • 0 kudos

App not refreshing vehicle status

I’ve seen lots of people with the same issue (app not refreshing vehicle status in days/weeks). So I’m wondering if anyone has successfully gotten this issue resolved. I’ve tried uninstalling and reinstalling the app, logging out and back in, turning...

  • 167 Views
  • 1 replies
  • 0 kudos

On Star module broken

I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having si...

  • 341 Views
  • 5 replies
  • 1 kudos

WIFI - No Internet Connection

I see a bunch of posts with similar WIFI issues. We are experiencing two issues....not sure if they are related: 1) credit card on file expired so we updated it with an advisor. The monthly On-Star WIFI $19.99 charge goes through fine but the separat...

  • 288 Views
  • 2 replies
  • 1 kudos