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New Topics from OnStar Subscribers

Change dealership for warranty service

Hello, I am having my car serviced by another dealership in lieu of the one I originally purchased the vehicle at. The old dealership keeps on calling me and will keep on calling me until I change the dealer on On Star. Can someone please show me whe...

  • 63 Views
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MYGMC Sierra Crewcab

My GMC Sierra has a button on each exterior front door handle that is supposed to Lock & Unlock the doors. It still does Lock the doors and while pressing it to unlock, it blinks the lights, but, does not unlock the doors. However the button on my FO...

  • 51 Views
  • 1 replies
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Battery status is not updating

App version: 7.0.0 build 260, background refresh enablePhone IOS 17.6.1Troubleshoot:Remove the old version and reinstall with latest oneClose and reopen appSign out/in I always need to sign out/in to see the battery status but not all the time works,...

  • 84 Views
  • 1 replies
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myCadillac on Lyriq will not open

Since day one when I purchased my 2024 Lyriq the myCadillac app in on the vehicle will not open. It goes to open then crashes. I can't uninstall or reinstall it? Likewise, on my phone the myCadillac app will randomly connect and update the stats from...

  • 75 Views
  • 1 replies
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Resolved! New 2025 Buick Encore GX 8 year OnStar Free

I just purchased a 2025 Buick Encore GX four days ago. I am working on learning the instruction book and the new features of the vehicle. MSRP sticker says "8 years ONSTAR One Essentials. See Onstar.com for details." The website does not show OnStar ...

  • 607 Views
  • 3 replies
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My Chevrolet App not updating stats

I just leased a 2024 Silverado a week ago and the vehicle status has not updated since the day I got it. Had a difficult time getting you to remove my previous vehicle from the account. Called you directly and was told that it was logged to your tech...

  • 211 Views
  • 1 replies
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Resolved! App download

I can't download the app for mycheverlot /OnStar app.The message I get is "Your device is not compatible "Is there another way I can use the app?

  • 314 Views
  • 1 replies
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Truck not connecting to Internet

My 2022 GMC Sierra had to have a computer reset as it was not connecting to the internet. It has now been returned from the dealership and the computer says i have to shop and buy a plan. I already have a plan that I pay $39.99 a month for so why won...

  • 184 Views
  • 1 replies
  • 0 kudos