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Hello,Owner of an Equinox EV 2025. Last visit at the dealer they did a BMC update on my car to fix some issues. Since the update, whenever I remote start my equinox EV with the mychevrolet app (on Android), the car shuts down after 5 minutes. I see t...
I’m trying to use family sharing in the MyChevy app. I added the required information and it sent an email as it should. When my family member clicks the link and logs in with the same email, they are unable to get past an “add vehicle” page to join ...
I am trying to figure out why I have to pay for basic start/stop and lock/unlock features. My ford vehicles provides this service at no charge. It includes all the services that you charge $15 a month for. Maybe you need to look at how the Ford pass ...
I have a 2023 Tahoe Z71 and the Chevrolet GM service dept just told me the telematic module for the OnStar is out. They are checking to see when they can get the part but have no date. I see a ridiculous amount of complaints on here about the same th...
I have a 2019 Chevy Colorado with an active OnStar Remote Connection plan. Initially, everything worked perfectly, but two weeks ago, all diagnostics, fuel level, and trip data stopped updating. However, the map and remote functions continue to work ...
To Whom it may concern,I have a 2023 (7/1/23) GMC Sierra. The telematics unit was out for approx. 5 weeks before I had a dealer appt for another issue. They said i would have to work with Onstar to figure it out, so I was at the dealer and I did just...
Hey,I have a 2024 Hummer EV 3x SUV with active OnStar premium services (confirmed both in MyGMC app and on website) and car was able to receive and report back status and execute remote commands (lock/unlock, etc). Since December 16, 2024, car is not...
Hello,Has anyone else encountered the following issues with 2019 XT4 (Premium Luxury)?:-In-Vehicle Music app stops working when setting favorites through MyCadillac App (iOS). App will not open causing the radio to crash.-CUE system resets when temps...
Pretty disheartening that I would spend over $150k on a vehicle that is already having issues within a few weeks of ownership. Vehicle won’t connect to instant and dealership is stating module needs replacing. Dealership isn’t sure when module will b...
l had an issue with my app after an oil change it stopped updating the vehicle data I made some calls to dealer and onstar technical support and they were able to resolve the issue somtimes a little patience and kindness on the phone can make a big d...
I looked online but I could not find a link to a military veteran discount. is there a discount option for veterans
This problem has been going on for months. I have deleted and reinstalled the app numerous times which still did not work. Need someone's help with this issue.
Hello—I recently purchased a 2022 Trailblazer at the end of December. I currently have the Remote Access OnStar plan, but I’m curious about the Guardian App subscription, the $15 per month one. Here are my questions: 1. Since I have a GM vehicle, if ...
