Tuesday
I’m trying to use family sharing in the MyChevy app. I added the required information and it sent an email as it should. When my family member clicks the link and logs in with the same email, they are unable to get past an “add vehicle” page to join the family share request. How can we bypass this so they can add the vehicle?
yesterday
We appreciate you bringing these concerns with getting your family access to these shared services on your MyChevrolet app, Shelby. Our team would be more than happy to assist you with getting everyone added successfully. Just to clarify before we proceed further, are these family members setting up MyChevy accounts for the first time, or have they already made accounts within the app. For your awareness, we've attached the instructions for adding new family members below. If you continue to run into difficulty, please send an email to socialmedia@gm.com with, "ATTN:OS Community/Shelbydanielle," for further assistance. We hope to hear from you soon.