OnStar Support
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Forum Posts

Wi-Fi Hotspot Data

2023-05-22 9:00 AM CDT, I currently cannot access the Wi-Fi Hotspot data (SSID and Password) from either the on-line app (my.chevrolet.com) or the myChevrolet Android app. Either error trying to retrieve data, or no data shown at all.

Audio control problems

Sometimes lately I cannot turn the volume up on the radio, regardless of whether I'm using, FM or Sirus. When I turn it up either by knob or by the steering wheel, it says voice control volume. I have to restart my phone to get back to audio control....

Blaze by Visitor
  • 3 replies
  • 0 kudos

This pops up and doesn’t go away

I have had my truck 4 days and this is on my gauge cluster. I called my dealership service department yesterday and it went to voicemail and my call wasn’t returned so that’s not good! After that I tried OnStar support chat and after 50 minutes of wa...


Red Light on OnStar Button

I have a week old 2022 Sierra SLT Texas Edition Premium Plus. The OnStar button has a red light lit. Doesnt work. Called OnStar and they don’t know. Anyone else experience this and know how to resolve. Thanks K

kdulf123 by New Contributor II
  • 7 replies
  • 0 kudos

OnStar not initializing on start up

Every third or fourth time I start my vehicle, my OnStar does not initialize. The light doesn’t come on, and pressing the button does absolutely nothing. I am unable to use my connected services in my app, which is very frustrating since I need to be...

Basic App Charge

I think it stinks that Chevrolet is now charging you for the basic service, such as remote start and vehicle unlocking. I have several other vehicles from different manufacturers who don’t charge. This was in effect when I purchased my vehicle and sh...

RS by Visitor
  • 1 replies
  • 0 kudos

OnStar Plans

Please explain in detail which of the following OnStar plans are available on which vehicles. I just purchased a 2023 Chevrolet Trailblazer and not ALL plans are available. Online information is not complete. (https://www.chevrolet.com/myaccount/subs...