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GM website n Onstar Email Notification

Sandee
New Contributor

My credit card for OnStar services was on file, but it was hacked. I tried calling the number on the email message that said my credit card was invalid. I followed the link, changed my password, because it wouldn’t take my password saved on my computer. I did this several times to no avail. It never would let me in. So I called customer service the number on the email and got shuffled around at least five different times and never got a good answer today I tried again I’m now up to three hours spent on this problem. I finally went into my computer passwords and deleted everything to do with gm. I finally got online changed my password, then, finally after a search of five minutes found where I could change my credit card number. The website in the means of getting around it is absolutely the worst I’ve had to deal with I spent hours.

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