Accounts, Plans, and Pricing
See detailed information about plans and pricing with the ability to post questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remote access plan

Using my remote access planI activated a remote access plan only to find out my phone was no longer compatible with mybuick app. Is there another way to use the plan or do I need to cancel? I am not in a position to upgrade my phone at this time.

Dnemly by New Contributor
  • 151 Views
  • 2 replies
  • 0 kudos

Maps plus and unlimited data

Why are all of the apps available with the unlimited data plan except maps plus? If I have to use maps on Android auto, then there is no good reason to pay for the plan. I can just use the Android auto apps and use the data connection from my phone. ...

Beefrob by New Contributor
  • 103 Views
  • 1 replies
  • 0 kudos

Spam Calling from "OnStar"

I constantly get spammers calling me indicating that they are from "OnStar" and they will gladly give me a free month if I only confirm my PIN. I consistently say no, I'm not giving my PIN on the phone to someone who cold called me. If they can give ...

How to Change my OneStar Plan

Hi I recently purchased a new Buick 2022 last month and now that my trial period is up in 2 days for OnStar I would like to change my plan from premium to a slightly lesser plan before I am charged for the first month.I can't seem to find any informa...

Rynee18 by Visitor
  • 312 Views
  • 1 replies
  • 0 kudos

Alerts

Just want to say how awful your alerts are. My trial membership was set to expire and my car made the horrendous noise before blaring out an “alert” that my subscription was going to expire. The noise was so loud, unexpected, and unnecessary. I know ...

Can’t start my truck anymore

What is up with not being able to use my phone to start and unlock my truck. One of the reasons I bought the truck. What is the point in sell a truck to someone and stop letting them use the feature you sold the truck because they had those features?...

Can’t get in touch with anyone

My vehicle was traded in on Feb 8, I have been charged on four separate occasions by onstar services since then beginning on the 14th. I even received an email that that onstar was notified of the trade. I have attended the chat message center that j...

Onstar credit card problems

Hello,August 2020 my credit card exp date was changed. Every month OnStar tells me my payment has a problem. Every month, with gradually increasing frustration, I call and discuss this with an onstar representative. Every month I am told it will neve...

DavidVT by Visitor
  • 685 Views
  • 1 replies
  • 0 kudos

New vehicle lease and transfer discounted plan

Hello,I have an existing OnStar account with Remote Access and unlimited data. The unlimited data feature is 14.99/mo from a promotion back in 2019 when I got my car.My lease is up in a couple months and I will be getting a new car. Can I transfer se...

Xerxes by Visitor
  • 721 Views
  • 1 replies
  • 0 kudos

View Plans & Pricing

Is there a simpler way to view my plan and pricing? Having to go through multiple pages is not efficient, frustrating and a complete waste of time. Why can't I simply just log in, go to my account and have my plan, its components and the amount displ...

Resolved! Data plans; monthly vs onetime use?

At the prices as of today an unlimited monthly data plan is $300/year (@$25/month) while a Onetime Use unlimited plan is $200/year. What is/are the “fine print” differences between the two plans (other than the obvious pay-by-the-month versus an upfr...

Resolved! Employee discount status

Are GM employees and retirees eligible for discount pricing on OnStar services? I know we used to be eligible, but I can no longer find the information to obtain an authorization number.

MartyA by New Contributor
  • 2026 Views
  • 1 replies
  • 0 kudos

How do I manage my OnStar account?

There are a couple of ways to manage your OnStar account. The easiest is to visit the Owner Center online, where you can set up an account, tie your existing OnStar plan to an account and so much more. If you need help finding your OnStar account num...

What is Owner Center?

Owner Center is where you can view, manage and change your OnStar or Connected Services plan and find plans and pricing information tailored to your vehicle. Specifically, you can add to or select a different plan, get your vehicle mobile app informa...