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What options are available to Members after the 2G sunset occurs?

Community Manager
Community Manager

Our active Members will be able to use key services by calling an OnStar Advisor at 1.888.4ONSTAR. Save our number in your contact list to reach an Advisor at any time and to request services like Roadside Assistance, Crisis Assist, or Emergency Services.

You can access these services, along with Location Status* and Mobile Crash Response, by downloading the OnStar Guardian® app, which is already included in the Safety & Security** and OnStar Guardian Plans. You can even share the Guardian app with up to 7 loved ones*** –– giving the whole family a little peace of mind.


*Service is designed to locate compatible smartphones with Location Services permission enabled. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply. Check here for details and limitations. 

**OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Check here for details and limitations. OnStar links to emergency services. Not all vehicles may transmit all crash data. Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. Advisor-based Turn-by-Turn Navigation is subject to Terms and limitations and varies by vehicle model. Map coverage available in U.S., Puerto Rico and Canada. Diagnostic capabilities vary by model and plan. Stolen Vehicle Assistance requires armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. OnStar Guardian available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. Device data connection and permissions are required for app to operate properly. Device and app may not transmit all crash data. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827). 

***Up to seven additional individuals can be added to the “My Family” section within the app.