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Can't opt out of Guardian - still being charged

cspalko12
New Contributor
 
2 REPLIES 2

cspalko12
New Contributor

I have a 2011 Suburban and I LOVED remote start through the app, the diagnostics report and being able to unlock my truck with the app.  I was "transitioned" to Guardian without my consent and they keep charging me even though I repeatedly call to cancel.  

Anybody else having this problem?

Please know, you may cancel your OnStar Guardian services at any time either in the app or by calling 1.888.466.7827.