Forum Discussion
Weather Channel App
I am writing to express my disappointment regarding the recent removal of the Weather Channel app from the OnStar services in my GMC truck. The Weather Channel app has been a valuable tool for me, providing reliable, real-time weather updates that are essential for my travel safety and planning. As a long-time GMC and OnStar customer, I have come to rely on the convenience and functionality of this feature, and its removal has negatively impacted my overall driving experience. I hope you will reconsider this decision or offer an alternative solution that maintains the same level of service and accessibility.
5 Replies
I concur. All of this feels like the classic lost negotiation between a provider and a reseller. To understand my thought, please compare to the abc-direcTV negotiations, or abc-spectrumCable negotiations. I suspect that instead of properly expecting natural price increases, poorly executed negotiations between GM-weatherchannel, or an unwillingness to even negotiate by GM has happened. Weather channel is not going to walk away from a deal that spans potential revenue from every GM car owner. Stop selling us snake oil and provide what we were sold, high quality automobiles with the features loaded at time of purchase. Anyone with a brain and commonsense knows the app could stay and the consumer could pick up the full cost if they want the app. If its a technology issue, fire your dev team that is telling you it cant be done. I promise you it can, maybe your company should visit the fork in the road!
Thank you kindly for sharing your feedback. Our team here can further document any sentiments you would like to provide regarding in-vehicle apps. Again, OnStar is always looking for ways to improve and deliver the best connected services to our Members.
This was one of the most useful apps and it comes a great disappointment. Between this and GM moving away from CarPlay, I don't see myself ever owning another GM product.
We greatly appreciate your candid feedback. Please know, we are more than happy to document your sentiments for internal review. Again, we are always searching for ways to improve our services, and we will be sure to consider new options in the future.
We do understand your position. Please know, The Weather Channel has decided not to renew its contract with GM regarding the application developed specifically for GM vehicles. While there is no current plan to bring back The Weather Channel, we are committed to providing our Members with valuable services and experiences. With this, another weather option may be considered at a future point. We appreciate your understanding.
