Forum Discussion
Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE
We would like to help in any way that we can alongside your certified GMC dealership. If you need assistance further communicating with the service team regarding your Sierra, you can send us a message so our team may learn more. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.
@Advisor_Helen it would be great to solve the backorders at the dealers as that seems to be a problem.
Our team understands your desire to get this module for your 2024 GMC Sierra 2500 in as timely a manner as possible, @Slimfl08. We recognize how these delays can be frustrating and assure you that we're here to help alongside your participating dealership until you're back on the road with us at OnStar and GMC. If you'd like to explore this support further, please don't hesitate to send us a private message with some additional details. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll keep an eye out for your response.