I have a 2024 Chevrolet Silverado 1500RSTI updated the app today on my iPhone which has the most recent iOS. When I use the app to remotely start my vehicle it no longer allows me to see or set my preferred temperature. 🤒 have restarted my phone and also saw a post recommending that you go to controller la within the app and select vehicle settings to turn on the option to remotely set the temperature. It shows o have an unlimited data plan, allow hotspot access is on and it shows my WiFi name and password. Nothing about setting temperature. The temperature option was available before the update. please advise. thank you so much!

So here's the situation my brand new truck that I bought had the thermostat slide on my app when I started my vehicle and now Apparently after an update you guys have taken it away put it back as it's very convenient for whoever has OnStar and pays for it to use this feature

Same issue which I noticed on 5/16 with my 2023 Buick Envision. I’ve tried uninstalling and reinstalling the app as well as trying all of the other GM apps to log in and set the temp with remote start to no avail. I’ve opened a ticket as well with OnStar so hopefully we get our issues resolved. Glad to know I’m not the only one experiencing this. Definitely an app issue.

Seriously, GMC? You took this feature away? What's wrong with you? Have you lewrned nothing from the debacles of BMW? Taking features away from customers - especially when you somehow think your trucks are worth $80k,is a fool's errand. You'd better put this back. Between this and your crap L87 engines, you sure don't have a good image right now. Why would you voluntarily make it WORSE?! Morons...

I called they removed it. Stupid.

If it is an advertisement for the sale of a GM vehicle, maybe we need to start a class action lawsuit for false advertisement

Remote Start No Longer Allowing to Set Climate Control Temperature

35 Replies

bradleyjohnston
New Contributor II
3 months ago
Options not there just the option to turn off like in the pic.
- Advisor_Ahmed
  Moderator
  3 months ago
  We understand how upsetting it can be to lose an important feature like the climate controls can be, Bradley. Our team would be glad to connect and learn more about your concern with the myChevrolet app. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. Please include your full name as it appears on your OnStar account along with either your OnStar account number or VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
- spyda51s
  New Contributor
  29 days ago
  I'm having same issue I can set the temp but when i get in car no air on
  - Advisor_Charly
    Moderator
    29 days ago
    Thank you for reporting this concern. We would like the opportunity to learn more and assist wherever we can. Please send us a private message to OnStar_Support with more details of your experience so we can look into this further. Just select the envelope icon at the top right of your screen to get started.