Forum Discussion
Recall/Class Action on Onstar Module ??
My Onstar hasn't worked for over a year now, took it to the dealership and they said the module is bad and would cost $600 to fix. That is just outrageous!!!
To newly affected CONSUMERS… Welcome to the community… TRUST me you are NOT ALONE.
This telematics module is a defect and definitely a SAFETY issue. The telematics module has the potential of draining the battery completely which can cause the car to shut off MID DRIVE. I know because it happened to me TWICE.
I have reported the safety issue to the NHTSA (National Highway Traffic Safety Administration)
https://www.nhtsa.gov/report-a-safety-problem#/vehicle
I have also reported this to the Federal Trade Commission because it is fraudulent practice to advise consumers that these vehicles are still safe to drive.
https://reportfraud.ftc.gov/assistant
Many of us have contacted GM DIRECTLY to file a complaint at
We have also contacted a Class Action Lawyer based out of Philadelphia that has gone up against GM before. Speak with Michelle
TRUST ME when I say OnStar reps are not going to help you… they say they will, invite you to private chats just to let you down and waste more of your time… remember they are a product of GM and if GM isn’t doing anything OnStar isn’t going to either…