Forum Discussion
OnStar Module Failure - software recall?
Hi Jessin619. Did you replace the battery in your key fob (key remote)? The battery in mine keeps dying.
I haven't replaced the battery but I did pull out the extra fob and it does the same thing. I know it seems like something so unimportant, but my family leaves between 330 and 400 am during the week. When I go outside carrying all of our backpacks, in the pitch black, and literally stand for 2 minutes trying to open my car, it's a big deal to me. Not to mention the several times we've all stood outside of the car, in pouring rain, while I try to get the doors open. The push lock on the doors no longer work as they should. I have to also stand and push it repeatedly until it opens the car. It's frustrating, we comment on it at least once a day. It's about that time right now in fact, because I'm going to start locking up for the night which means standing at my front door for about 5 minutes pushing the lock button on my fob until it locks. It's just ridiculous.
This experience sounds frustrating and unlike something we hope to hear from our members, @jessin619. What's a big deal to you is a big deal to us. Allow us to learn more about your concerns and explore any ways we may be of assistance to you. To start, send us a private message to OnStar_Support with any other details you can share, including your full name, email, VIN, mileage and your preferred dealership. Just select the envelope at the top right of your screen to do so. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.