Forum Discussion
myChevrolet App DOWN
Starting today when opening the myChevrolet app, I am presented with the message “We are not able to deliver the full app experience right now. Please try again soon”. This has been showing all day when opening the app and I am unable to use any features. The only option I can access is Help Center. These issues continue to increase as over the last few weeks I’ve been unable to use the remote feature consistently, the climate control after remote start is gone, and the vehicle status has not updated for 63 days. Why is the app experience so bad now? What changed? Why are the customers not being notified of what is actually happening?
1 Reply
We understand how difficult it can be when apps are not working like they should. That is not the experience we want for our myChevrolet app users. Please send us a private message, so we can look into this further. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Ahmed to get connected directly to me.