Forum Discussion
My suburban and Yukon Onstar deactivated
I found that Onstar of my 2023 Subaru and Yukon XL deneli stopped working. I came to this community and found that so many GMC Onstars have the same problem. And the same situation has occurred from 2023 to 2025, and I guess many cars don’t use Onstar and don’t know that the communication module has stopped working. With such a large-scale same issue , shouldn’t GMC recall it quickly? What is it waiting for? Waiting for a billion dollar lawsuit? My dealer quoted me $1140 to repair it yesterday, and today they will ask the manufacturer if it would be covered by the free repair.
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We never want you to be without your OnStar services and do regret to hear the module itself may be preventing access to them. Our team is happy to take a look into your circumstances in hopes of shedding some light on what assistance options may be applicable. In order for us to proceed, we require your contact information, VIN, and the name/location of your servicing dealership to be sent in private messaging. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jacob to get connected directly to me. Once we have this information, we can investigate further. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the OnStar Privacy Statement https://www.onstar.com/us/en/privacy_statement/.