Forum Discussion
class action lawsuit OnStar module backorder
2023 Chevy Tahoe Premium purchased March of 2025 with ruffly 50k miles. April of 2025 got the epic transmission valve failure curse so had to have the transmission replaced (Extended warranty covered). Got the vehicle back in May of 2025 & ironically the GPS & Onstar suddenly not working, Telematics module went bad just sitting waiting on a transmission!!!! 5 months late plus $1150 big ones out of pocket and my telematics module finally arrives…. Once installed (last week) I’m told I only have a 12 month warranty on the part, imaging that!!!!
I’m definitely hoping for a class action suit!!!!
Wow! I'm so sorry to hear this. I'm so regretful of my decision which is similar to yours. Purchased a 2023 Buick Envision in March of 2025 with about 49k miles. I did not buy an extended warranty. Two-ish weeks post purchase the check engine light came on and it's a few months worth of story but cutting to the chase, I replaced the Telematics Module. Interestingly, my warranty is two years. I wonder if that is dealer specific. Mine was done at a dealer in Torrance, California.
Thank you for sharing your experience here. Our team appreciates all feedback and we're glad to hear that your telematics module has been replaced. Please feel free to send us a private message if you had any questions or concerns.
Transmission valve failure occurred at 60,900 miles and the Chevy warranty expired at 60k so had to use extended warranty. The extended warranty I purchased did not cover the module.
We both had pretty bad luck. Mine was a very impulsive purchase and I wish I could go back in time. I would not have purchased this car. Sorry this happened to you.
We understand how frustrating those concerns with your transmission and module must have been. Thank you for sharing your experience. Please feel free to send us a private message to OnStar_Support by selecting the envelope icon at the top right of your screen if you had any going concerns or questions.