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J_Boulay's avatar
J_Boulay
New Contributor
2 months ago

CarPlay inoperable with new iPhone 17 Pro and Pro MAX

I have a 2020 GMC Sierra 2500 AT4 with the dramax. I just purchased a brand new iPhone 17 pro a week and a half ago. Since day one when I plug the phone into the USB-C and the USB-A port the phone ch...
MartinVill1's avatar
MartinVill1
New Contributor
22 days ago

I also have this same issue in my 2021 Canyon. About 7 mins in , Clicks off, have to reset to bring it back on. Also drops during almost every long call. Checked cords, bought new ones from apple, reset everything.  Works fine with my wife’s iPhone 14, issues with my new 17 pro. This has become unusable, which is frustrating for the amount of time I spend working from my truck……….possible solution posted above

  • Magnussonc's avatar
    Magnussonc
    New Contributor
    22 days ago

    Took my iPhone 17 back and got a 16. Frustrating to pay the restocking fee but I rely on my phone to work on my car daily.

    • Advisor_Ahmed's avatar
      Advisor_Ahmed
      Moderator
      20 days ago

      We're sad to hear that you were unable to get everything working with your iPhone 17. We do appreciate the feedback you've provided here. If any concern does occur again, please feel free to send us a private message to OnStar_Support.