Forum Discussion

New Contributor

2 years ago

Solved

Both rear tires flat (false diagnostic alert)

I received an email at 3:33 am with an advanced diagnostics alert informing me both of my rear tires were flat. I was very concerned because there has been a lot of construction on my street and I f...

Advisor_Helen
2 years ago
We appreciate you bringing this to our attention. Please know, if your vehicle’s tire pressure reading (on IHU/DIC) is also incorrect, it may mean that it was not recalibrated. With this, we do recommend completing a Power Cycle to attempt to update your vehicle insight. You can follow the steps below to complete this troubleshooting:

1. Turn ignition on for at least 2 minutes

2. Turn ignition off and wait 2-5 minutes (so data can be collected)

3. Log out of the myChevrolet app and log back in - this may help the app refresh

4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

5. Drive the vehicle around for a few minutes to allow data to refresh on the app

Please let us know if you continue to have trouble with the app.

Advisor_Helen

Moderator

2 years ago

We appreciate you bringing this to our attention. Please know, if your vehicle’s tire pressure reading (on IHU/DIC) is also incorrect, it may mean that it was not recalibrated. With this, we do recommend completing a Power Cycle to attempt to update your vehicle insight. You can follow the steps below to complete this troubleshooting:

1. Turn ignition on for at least 2 minutes

2. Turn ignition off and wait 2-5 minutes (so data can be collected)

3. Log out of the myChevrolet app and log back in - this may help the app refresh

4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

5. Drive the vehicle around for a few minutes to allow data to refresh on the app

Please let us know if you continue to have trouble with the app.