Forum Discussion
Vehicle status not updating
I have this same problem on a new 2025 Equinox. The status values for tire pressure, miles driven,fuel level, etc stopped being updated after one day. All I keep being told to do is trying logging in and out of the app, uninstalling the app and then reinstalling. Nothing changes. There are so many others having this issue, I do not understand why a solution is not known. Or at least OnStar would tell us there is a known issue that they are working on it, instead of wasting everyone's time with endless app reinstalls and logging in and out.
Hello again, Paul. Our team does understand the frustrations associated with mobile app concerns. Please know, we assist our Members on a case by case basis. So we may take a further look into things, don’t hesitate to connect with us via email at socialmedia@gm.com. We will keep an eye out for your reply.