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MyChevrolet app vehicle diagnostics not working
The vehicle diagnostics stopped working after three months on my new 2025 Silverado. I have OnStar Basic and Connected Access plans good through Oct 2032. The connected access provides “standard conn...
We regret to hear that you've been experiencing these difficulties with getting the most accurate and up-to-date vehicle status information and diagnostics for your 2025 Chevrolet Silverado. OnStar wants a better experience for our loyal members. Our team would like to learn more about this concern and see how we can best assist with its resolution. We appreciate you providing us with such detail and the steps that you've taken on your own to address this. When you have a moment, please send us an email with these details to socialmedia@gm.com with, "ATTN:OS Community/mmw916," in the subject line for our continued support with this matter. We hope to hear from you again soon.