Forum Discussion
My name fields are blank the mobile app, and I believe it's causing issues with family sharing
When my wife logs in to the website and goes to the Family Sharing page, there is a notification that says "null null invites you to share their 2023 Chevrolet Bolt EV. This invite expires in 4 days. View Invite", but the view invite link just takes her to the page where she can edit her personal information. If she clicks "save" on that page, it just says "Thank you! Your changes have been saved" but it just stays on that page. So, she's not able to actually accept the invite.
Thanks for trying that. Please also log into your account using the website and see if you can edit your account information there to get your name added prior to sending another Family Sharing information. If you still have troubles after this, please send us an email using the address and subject line mentioned above.