Forum Discussion

weems752's avatar
weems752
New Contributor
5 months ago

I am unable to link my OnStar account to MyChevy account.

We got a 26 Trailblazer yesterday and activated our OnStar account. We have 8 years free of the MyChevy app features (remote start, location, mileage, etc) and a 2 month trial of OnStar.  When I ope...
myChevrolet
NoLink's avatar
NoLink
New Contributor
4 months ago

I have the same problem.  They had no trouble accepting my credit card data!  You would think a company like GM would have software that works! 

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    4 months ago

    Our team understands how discouraging it can be to have difficulty linking your accounts. We would be glad to connect and assist you further with this. Please send us a private message to OnStar_Support with more details so that we can get started. Just select the envelope icon at the top right of your screen to get started.

  • MDorsch's avatar
    MDorsch
    New Contributor
    3 months ago

    I have been going back and forth with this problem with OnStar for almost 3 months. Pay for a service and not able to use it for what I really want it for. I am frustrated and getting ready to cancel. They call me back every 3 weeks or so and we talk for a few minutes, rach another road block and they they say they need to call me back again and we are back to square one.  I just don't understand how this isnt figured out by now.