EV features removed from app

We recognize how frustrating these persistent concerns with the OnStar services available via your My Chevrolet app have been Christopher. Our team understands how this has caused you further stress and inconvenience with the absence of a clear resolution for you and your Chevrolet Volt. OnStar wants a better experience for our loyal Members, and we would like to collect some more information with the intention of escalating these concerns to our internal technical team for additional handling and resolution. We want to continue to be the brand that provides you with the best possible connected vehicle experience. When you have a moment, our team kindly asks that you send us a private message with the information we've listed below to proceed with this assistance. To send us a message, you only need to select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be monitoring our inbox for your response. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement

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