Forum Discussion
Climate control on mobile app has vanished??
Does anyone know how to fix this problem?
4 Replies
They disabled the feature within the app 🙄 was working fine until they turned it off...
Any update on getting this fixed? I've had calls with OnStar and myGMC app customer service with no luck.
I've logged out and back in, deleted the app and reinstalled, done everything myGMC app customer service has suggested with no resolution to getting this fixed.
Thank you for providing us with the troubleshooting steps you have already taken. Our team is still here to help and would like to further review your previous case. So we may, select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.
Thank you for reaching out. We regret to hear of any concerns with your Climate Control. To clarify, do you currently have the most recent version of the mobile app downloaded? When did this Remote Personalization concern first occur? Our team will keep an eye out for your reply in the meantime.