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Ladams5751

New Contributor

2 years ago

Solved

Changing plan

When I change my plan on line will onstar cancel my existing plan or do I need to cancel them ?

Advisor_Erin

Contributor

2 years ago

Hi there. If the plan you're enrolling in overlaps with your current plan, for example if you're currently enrolled in the Remote Access Plan and are switching to the Essentials Plan, it will automatically cancel the previous plan for you. Otherwise, if the plans don't overlap, you'll be enrolled in both plans. Feel free to email us at socialmedia@gm.com with "ATTN: OS Community/Ladams5751" in the subject line if you have any further questions.

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When I change my plan on line will onstar cancel my existing plan or do I need to cancel them ?

","kudosSumWeight":0,"postTime":"2023-12-16T15:28:10.496-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1639_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9703},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

When I change my plan on line will onstar cancel my existing plan or do I need to cancel them ?

"},"Conversation:conversation:1639":{"__typename":"Conversation","id":"conversation:1639","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1639"},"lastPostingActivityTime":"2023-12-18T07:22:24.140-08:00","lastPostTime":"2023-12-18T07:22:24.140-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:1639":{"__typename":"ModerationData","id":"moderation_data:1639","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:1639_1":{"__typename":"Revision","id":"revision:1639_1","lastEditTime":"2023-12-16T15:28:10.496-08:00"},"AcceptedSolutionMessage:message:1644":{"__typename":"AcceptedSolutionMessage","id":"message:1644","conversation":{"__ref":"Conversation:conversation:1639"},"author":{"__ref":"User:user:4336"},"revisionNum":1,"uid":1644,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"parent":{"__ref":"ForumTopicMessage:message:1639"},"subject":"Re: Changing plan","moderationData":{"__ref":"ModerationData:moderation_data:1644"},"body":"

Hi there. If the plan you're enrolling in overlaps with your current plan, for example if you're currently enrolled in the Remote Access Plan and are switching to the Essentials Plan, it will automatically cancel the previous plan for you. Otherwise, if the plans don't overlap, you'll be enrolled in both plans. Feel free to email us at socialmedia@gm.com with \"ATTN: OS Community/Ladams5751\" in the subject line if you have any further questions.

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Hi there. If the plan you're enrolling in overlaps with your current plan, for example if you're currently enrolled in the Remote Access Plan and are switching to the Essentials Plan, it will automatically cancel the previous plan for you. Otherwise, if the plans don't overlap, you'll be enrolled in both plans. Feel free to email us at socialmedia@gm.com with \"ATTN: OS Community/Ladams5751\" in the subject line if you have any further questions.

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