Forum Discussion
Charged months after cancelling
I called support two months ago and asked to cancel my plan completely after they tried to weasel me into paying for a cheaper plan. I do not want to pay, and cannot afford to pay for any service and made this clear. They assured me it was cancelled and I could call if I wanted to reactivate. Then a few days ago I woke up to see two separate charges of $40 on the same day. I want to CANCEL and I want my money back.
Thank you for bringing your cancellation concerns to our attention. Our team would like to look further into your account so we can determine how to proceed. Please email us additional details to socialmedia@gm.com with ATTN: OnStar Community/hms in the subject headline. We hope to hear from you.
ok I sent an email a week ago with still no response…