Forum Discussion
App isn’t updating
I recently purchased a 2021 traverse and nothing on the app is updating. It shows it was last updated over a week ago. I tried to troubleshoot and nothing has worked.
3 Replies
Thank you for connecting with us, Megan. We regret to hear of any ongoing concerns with your myChevrolet mobile app. Our team would like to assist further with any available updates. To clarify, have you attempted a Power Cycle for an initial troubleshooting step? This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
We will keep an eye out for your reply in the meantime.
Nulls Brawl APK'sını en son sürüme güncellemeye çalışıyorum ancak uygulama güncellenmiyor. Takılmış gibi görünüyor ve yeni sürümü indirmeye çalıştığımda hiçbir şey olmuyor. Sorun ne olabilir ve nasıl düzeltebilirim?
Olası Nedenler:
Uygulama önbelleği sorunları: Uygulama, güncellemenin uygulanmasını engelleyen önbelleğe alınmış verilere sahip olabilir.
İnternet bağlantısı: Zayıf veya kesintili bir internet bağlantısı, güncelleme işleminin başarısız olmasına neden olabilir.
İzinler veya depolama alanı: Uygulamanın izinleriyle ilgili sorunlar veya güncelleme için depolama alanı eksikliği olabilir.
Our team appreciates you bringing these difficulties with updating your app to our attention. We can certainly understand your current frustration over not being able to access the features and services you love in the MyChevrolet App. OnStar wants a better experience for our Members. We'd like to learn more about this and see how we may best assist with getting the updated app back onto your device. For your awareness, the app does require an Apple/Android device with iOS 14 and above/Android OS 10 and above to function properly. If your device meets these requirements, please send us another message here for more help. We'll keep an eye out for your response.