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App isn’t updating
I recently purchased a 2021 traverse and nothing on the app is updating. It shows it was last updated over a week ago. I tried to troubleshoot and nothing has worked.Meganpedroza16 hours agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor49Views0likes4CommentsWiFi Hotspot - No Internet
I have a 2025 Tahoe with a OnStar One Super Cruise Plan with Connected Plus Unlimited Data Plan. My head unit and Rear Seat Entertainment all have data. However, when you connect a phone or tablet to the in-vehicle hot spot I get no data. The connected devices complain there is no Internet on the hot spot. Any ideas? I have seen similar complaints on Reddit for these 2025 GM vehicles.JWPappas6 hours agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor II79Views0likes6CommentsBring back the weather app!
I discovered yesterday that the Weather Channel app has been discontinued. I'm not happy about this! I use this app constantly. It's really the only add on app that I use in the car. I love it when I'm driving long distances alone and I need to check the weather. It's so much safer to look at the radar quickly on the screen vs trying to pull it up on my phone while I'm driving. I live in the Midwest and the weather can change quickly, especially in the spring and summer. OnStar is about being safe in your vehicle. I can't think of any apps that they offer that are more important to safety than the weather app. Please bring it back! I will definitely pay a little extra to have the app. It's important to me and my safety! I called OnStar yesterday to let them know my concerns about this decision. I hope they decide to bring it back!3.8KViews60likes77CommentsOnstar Module Needs Replaced
I was reading all these comments and complaints leading up to taking my Tahoe to the dealership hoping it wasn’t what I had been reading, dealership took 4 days to diagnose the problem “annoying” only for them to tell me it was The OnStar telematics module, and they told me that part was on back order with no eta they’ll call me when it comes it, mind YOU this part + labor is almost $1000, and not covered under warranty!! my husband demanded we at least put something down because we felt like just them saying they’ll call when it’s available didn’t seem believable so we paid $350 of the $900 something AND fours days later they called and said the part came in! Just dropped my truck off today for tomorrow’s appointment they said it should take most of the day to install! Hopefully that’s true, I just want all the features to work on a vehicle we paid so much money for.14Views0likes0CommentsOnstar Module Needs Replaced
I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half old! Mileage should have nothing to do with this part. How is this not something that is covered by GM and/or OnStar? Especially after reading about so many other brand new trucks having this issue.purduecarter2 days agoPlace Technical and Service SupportTechnical and Service SupportNew Contributor II7.7KViews16likes43Comments2024 GMC Terrain app issues
I bought my car off carvana recently. The mygmc app let's me control my car no issues, but the vehicle status will not update. I've Uninstalled and reinstalled the app multiple times. Logged in and out. And cleared all the caches. I'm stumped on what to do.13Views0likes1CommentTelematics module
Just took my 2023 suburban in to have some recall work done. I asked them to check my WiFi and onstar connections that haven’t worked for weeks. They called and said my telematics module is defective and it would be over $600 to replace. When and if they can get a module in because of back orders. Then informed me recall work cannot be completed until I replace module. Sooo, I have to pay to replace a defective module so that necessary recall work can be done. Make it make sense. I quick online search shows a massive amount of these defective modules going out, causing a shortage, and no recall in sight.15Views0likes1CommentNo Wi-Fi on hotspot with Data plan
I have a brand new 2025 Tahoe High Country purchased 2 weeks ago with a OnStar One Super Cruise Plan with 3 year Connected Plus Unlimited Data Plan. My Front and Rear Seat Entertainment all have data. When I connect a phone or tablet to the in-vehicle hot spot I get no data. The connected devices say there is no Internet on the hot spot. I have paid for a service I can not fully use. Help please!22Views0likes1Comment2025 Buick Envision Location Alerts stopped working.
Purchased this Buick the 1st of Jan 2025 and the location alerts were working to notify my cell phone until Jan 30, 2025. After that it stopped working. Just had the vehicle serviced at a GM dealership and they updated all of the code for the radio and navigation and it still doesn't work. Anyone else have that problem and found a resolution?25Views0likes5Comments
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